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49Hot.热聊不冷场,沟通更高效

An enterprise messaging and collaboration platform with online docs, bot APIs, and private deployment—making conversations traceable and workflows programmable.

500+
Companies
99.9%
SLA
100+
APIs
5 platforms
Cross-platform

Messaging, collaboration, and an open ecosystem—built into one system

From IM and approvals to online docs and bot integrations, cover the full workflow of enterprise communication and collaboration.

Team chat

1:1 and group chat, read receipts, recall, @mentions, and full-text search—built for efficient enterprise communication.

Large groupsRead receiptsRecallFull-text search

Voice & video

HD WebRTC calls with screen sharing and noise suppression.

HDScreen shareNoise suppression

Approvals

Visual forms, conditional branches, and dashboards—real workflow automation without paper.

Visual formsConditional flowsExport

Online docs

Native OnlyOffice editing for Word/Excel/PPT. Folder management, templates, version history, share links, and permissions—all in one.

OnlyOfficeCo-editShare linksVersion history

Open platform

Telegram-like bot experience: apply tokens, configure webhooks, call REST APIs, and connect internal systems, alerts, and AI assistants.

Bot tokensWebhooksTenant isolationAdmin review

Org structure

Departments, roles, and hierarchy at scale—ready for large organizations.

AD/LDAPAuto groups

Security controls

Sensitive word filtering, watermark tracing, screenshot/forward protection, and self-destructing messages.

DLPWatermarkSelf-destruct

Calendar

Day/week/month views with reminders, deeply linked with conversations.

AvailabilityInvitesReminders

Cloud drive

Chunked uploads, previews, version history, and secure sharing—built for enterprise file workflows.

Chunk uploadPreviewVersioning

Company moments

Internal feed for updates, recognition, likes, and comments—help teams stay connected.

PostsLikesComments

Smart search

Unified search across messages, files, contacts, groups, and articles—fast and precise.

Full-textFastUnified

Word, Excel, PPT—collaborate directly in chat

Integrated native OnlyOffice editor with creation, editing, sharing, and permission control. Open on web or mobile and collaborate via share links in conversations.

Collaborate on documents without switching tools

Create Word/Excel/PPT inside the app or import from local files. Organize with folders, start quickly from templates, auto-save edits, restore versions, and keep a complete activity trail.

Word
Plans · Notes · Reports
Excel
Budgets · Tracking · Progress
PPT
Presentations · Demos · Training
Share and collaborate externally

Generate a share link with view/edit permissions, or forward it to a chat. Admin can review access logs for compliance audits.

https://web.49chatapp.com/office-documents/doc_xxx?shareToken=st_xxx

Forward document links into chats, let members collaborate with view/edit roles, and keep every access and version change traceable.

Native Office editing

Powered by OnlyOffice Document Server with full fidelity for Word/Excel/PPT. Edit on web or mobile with auto-save.

Collaborators and permissions

Invite collaborators with view/edit access. View-only users can request edit permissions and get approvals via the message center.

Share links and forwarding

Create external links with view/edit access or forward a document card to chats. Open the editor directly from the app.

Version history and audits

Auto-create versions on save and restore with one click. Track create/rename/move/share actions with admin access logs.

Ready out of the box, enabled as you need

16 capabilities across communication, collaboration, and operations

Check-in
Online docs
News feed
Favorites
Admin console
Cross-platform
Wallet
Global numbers
End-to-end security
Backup and DR
Multi-language
SSO
Brand customization
Push notifications
Audit logs
QR login

Programmable access for bots

Bot APIs live in one open platform, so internal systems, alerts, and AI assistants can plug directly into enterprise conversations.

Common pain point

Disconnected systems and fragmented collaboration

Approvals, alerts, CRM, and AI assistants are scattered across tools, forcing teams to jump between systems and copy-paste information.

Platform solution

A programmable entry into conversations

Use the open platform for bots to connect internal systems, AI, and automation directly into chat.

Compatible

Telegram-like bot experience

Get a token, configure webhooks, receive updates, and call REST APIs with almost no learning curve. Bots can also run via long-polling getUpdates without a public IP.

  • REST-style Bot API
  • Webhook delivery for updates
  • Long-polling getUpdates (v0.10.3)
  • Node SDK on npm / Java SDK pending Maven release
Secure

Platform review and token governance

Bot applications are reviewed by platform admins before tokens are issued. Every operation is audited, and tokens are only shown once.

  • Admin review console
  • Token shown only once / stored as hash
  • Revoked tokens stop working immediately
  • Audit logs export in one click
Reliable

Reliable async delivery with at-most-once semantics

Message persistence is decoupled from webhook delivery, with retries and signature verification. The same user message is delivered inbound at most once, even in multi-instance deployments.

  • Redis Stream async queue
  • Exponential backoff and dead-letter queue
  • HMAC-SHA256 signature verification
  • At-most-once delivery with stable update_id
  • Delivery success rate and P95 latency dashboards
send-message.sh
"cm"># Call the Bot API to send a text message
curl -X POST https:"cm">//www.49chatapp.com/bot/sendMessage \
  -H "Authorization: Bearer sbot_xxxxxxxxxxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{
    "chat_id": "u_8a1b...e4",
    "text": "Approved ✅ · Ticket ">#20251218-001"
  }'

The full Bot API, webhook signature flow, and SDK examples are documented on the open platform site, so you can extend this sample directly.

Go from zero to your first message in 4 steps

  1. 1

    Submit an application

    Fill in the bot name and use case in the developer console, then wait for admin review.

  2. 2

    Get the bot token

    Once approved, the token is shown only once and the platform stores only its hash.

  3. 3

    Configure the webhook

    Provide an HTTPS endpoint for updates. The platform signs requests and retries while keeping the same update_id for idempotency.

  4. 4

    Call the Bot API

    Send messages into enterprise chats, handle callbacks, and drive business workflows.

Review the API docs first to confirm auth and callback flows, then apply for a bot and wire it into your system.

Bot capabilities built on the open platform

AI

AI assistants

LLM-powered support, message summaries, and knowledge base Q&A

RPA

Automation workflows

Visual orchestration for message triggers, schedules, and cross-system sync

DevOps

Ops alert bots

Push Prometheus, Grafana, and Sentry alerts directly into conversations

BI

Analytics dashboards

Publish KPI boards and scheduled reports back into chat automatically

Custom

Custom bot development

Private protocol integrations, complex workflows, industry templates, and SDKs

Typical scenarios

AI support Ops alerts CRM / ERP notices Approval integrations CI/CD feedback Daily / weekly reports Attendance reminders Dashboard pushes

Architecture, deployment, and compliance for demanding industries

A highly available architecture validated at scale, built to meet compliance and supervision needs in finance, government, healthcare, and other regulated sectors.

Common pain point

Data security exposure

Public cloud IM stores data on third-party infrastructure, making core information harder to control and audit.

Platform solution

100% data control

Private deployment keeps data on your own infrastructure and eliminates leakage risks at the source.

Common pain point

Difficult compliance audits

Messages can be deleted or recalled without complete records, making regulatory retention requirements hard to satisfy.

Platform solution

Full traceability

Keep permanent communication records, review every action, and export audit reports with one click.

High-availability metrics

100k+

Concurrent users

100k online in a distributed single cluster

99.9%

Availability

Hot standby with automatic failover

<100ms

Message latency

Real-time delivery with network optimization

Elastic scaling

Scale horizontally with smooth capacity expansion

Three deployment options

Recommended

Private deployment

Deploy fully on your own infrastructure with complete data ownership

  • Intranet / dedicated network / private cloud
  • Full data localization
  • Custom development support
  • Dedicated technical support
  • Perpetual license without annual fees

Best for: finance, government, healthcare, and large enterprises

Dedicated cloud

A dedicated cloud instance that combines cloud convenience with data isolation

  • Dedicated server instances
  • Physical data isolation
  • Elastic scaling
  • Managed operations

Best for: mid-sized teams and fast launches

SaaS standard

Out of the box and ready to use after signup

  • Instant onboarding
  • Usage-based billing
  • Automatic upgrades
  • 24/7 support

Best for: SMBs and startup teams

Compliance capabilities for finance, government, and healthcare

Data security

  • TLS 1.3 in transit
  • AES-256 at rest
  • Private deployment keeps data inside your organization

Audit traceability

  • Full message traceability
  • Complete operation logs
  • One-click compliance report export

Permission controls

  • Fine-grained role permissions
  • Step-up verification for sensitive actions
  • Optional screenshot and forwarding protection

Compliance readiness

  • Architecture aligned with MLPS Level 3
  • Trusted domestic stack support
  • GDPR-ready operations

Built for mainstream industries

Finance
Government
Healthcare
Manufacturing
Education
Enterprise

Start secure enterprise communication

Book a product demo for a tailored rollout plan, or sign up now and launch your own enterprise IM in minutes.

49Hot49Hot

49Hot is a modern instant messaging platform — TLS-encrypted in transit, AES-256 encrypted at rest, self-hostable and scalable, covering personal chat, enterprise collaboration and an open developer platform.

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